> ## Documentation Index
> Fetch the complete documentation index at: https://docs.greenzero.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Organisation Deletion

> How to delete an organisation from GREENZERO Journey

This guide explains the process of deleting an organisation from GREENZERO Journey.

## Organisation Deletion Process

<Warning>
  Currently, organisations in GREENZERO Journey can only be deleted by our support team. This
  ensures proper data handling and cleanup during the deletion process.
</Warning>

## How to Request Organisation Deletion

If you need to delete your organisation:

1. Contact [support@greenzero.eu](mailto:support@greenzero.eu) with your request
2. Include the following information:
   * Organisation name
   * Reason for deletion
   * Confirmation from an authorized administrator
3. Our support team will review your request

<Info>
  Organisation deletion is a significant action that affects all members and data. Make sure this is
  the appropriate course of action before proceeding.
</Info>

## Organisation Deletion Timeline

<Accordion title="What happens after your request">
  1. **Initial Review**: Our team reviews your deletion request (1-2 business days) 2.
     **Verification**: We verify the request is from an authorized administrator 3. **Data Backup**:
     Optional backup of critical data if requested 4. **Deletion Process**: Support initiates the
     deletion process 5. **Confirmation**: You receive confirmation when your organisation has been
     deleted
</Accordion>

## What Gets Deleted

When an organisation is deleted:

<Accordion title="Deleted data">
  * All organisation-specific settings and configurations - All projects associated with the
    organisation - All data stored within the organisation - All member associations with the
    organisation
</Accordion>

<Note>
  User accounts are not automatically deleted when an organisation is deleted. Members will need to
  request separate account deletion if desired.
</Note>

## Data Retention Policy

<Info>
  Some information may be retained for legal, security, or business purposes as outlined in our
  Privacy Policy, even after organisation deletion.
</Info>

## Need Help?

<Tip>
  If you have questions about organisation deletion or need assistance, contact our support team at
  [support@greenzero.eu](mailto:support@greenzero.eu).
</Tip>