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This guide explains the process of adding members to your organisation in GREENZERO Journey.

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Member Addition Process

Currently, adding members to an organisation in GREENZERO Journey is handled by our support team. This ensures proper access control and security.

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How to Request Adding New Members

To add new members to your organisation:
  1. Contact [email protected] with your request
  2. Include the following information:
    • Your organisation name
    • Full name of the new member
    • Email address of the new member
    • Role or access level needed for the new member
  3. Our support team will process your request
Ensure that you have proper authorization within your organisation to request the addition of new members.

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Member Addition Timeline

After your request is submitted:
  1. Request Review: Our team reviews your request (1-2 business days)
  2. User Verification: We verify the new member’s information
  3. Access Configuration: Support configures appropriate access levels
  4. User Notification: The new member receives an invitation email
  5. Confirmation: You receive confirmation when the member has been added

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Member Access Levels

Members can be added with different access levels depending on their role:
  • Admin: Full access to all organisation features and settings - Manager: Access to most features with limited administrative capabilities - Standard User: Regular access to use the platform with restricted settings access - Read-Only: Can view but not modify content
The specific access level for each member should be specified in your request to support.

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Need Help?

If you have questions about adding members or need assistance, contact our support team at [email protected].
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