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This guide explains the process of deleting an organisation from GREENZERO Journey.

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Organisation Deletion Process

Currently, organisations in GREENZERO Journey can only be deleted by our support team. This ensures proper data handling and cleanup during the deletion process.

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How to Request Organisation Deletion

If you need to delete your organisation:
  1. Contact [email protected] with your request
  2. Include the following information:
    • Organisation name
    • Reason for deletion
    • Confirmation from an authorized administrator
  3. Our support team will review your request
Organisation deletion is a significant action that affects all members and data. Make sure this is the appropriate course of action before proceeding.

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Organisation Deletion Timeline

  1. Initial Review: Our team reviews your deletion request (1-2 business days) 2. Verification: We verify the request is from an authorized administrator 3. Data Backup: Optional backup of critical data if requested 4. Deletion Process: Support initiates the deletion process 5. Confirmation: You receive confirmation when your organisation has been deleted

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What Gets Deleted

When an organisation is deleted:
  • All organisation-specific settings and configurations - All projects associated with the organisation - All data stored within the organisation - All member associations with the organisation
User accounts are not automatically deleted when an organisation is deleted. Members will need to request separate account deletion if desired.

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Data Retention Policy

Some information may be retained for legal, security, or business purposes as outlined in our Privacy Policy, even after organisation deletion.

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Need Help?

If you have questions about organisation deletion or need assistance, contact our support team at [email protected].
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